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1/14/11, 1:59 pm

Legal Question

What is the proper procedure for a restaurant to handle a situation such as ice, and snow falling on the customers head off of the roof above the entry way?

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Assist the customer, complete an incident report and report it to your liability carrier....

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Answered By:

James Monaghan

The restaurant now has reason to know that the property has issues with regard to snow/ice accumulations. In addition to...

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Answered By:

Terence Sean McGraw

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