I signed paperwork for storage in Los Angeles last year, and the organization where I signed it says that I must go to their office to retrieve it. I am in Hong Kong and I asked them to email, fax, or mail it to me, but they said they must confirm my identity. I offered to send them a notarized letter, to have them send the paperwork to the US Consulate here to have me retrieve it, etc. I think they are claiming I signed something I didn't actually sign, so I need to see it right away but I can't fly to LA from HK--I filed with the BBB and they haven't responded; should I go as far as filing a lawsuit?