First u have to write registered letter and legal notice for the same then you have to approach consumer court and u may demand as per ur status and local lawyer will guide u properly. about the amount fore filing depends upon your councel u engage.

If u need any assistance in chandigarh then u may contact us.

Regards

adv.kamal.grover@gmail.com

Please go throuh the booking term if any, and read the detailed condition and forced

measure if any. Do you have any agreement document? Do you feel this their willful

misconduct or are they in a compelling situation. Depending upon the situation your

lawyer shall guide you. Normally you are eligible to get the vehicle of your choice and

claim for compensation in default under standard condition.