Legal Question in Consumer Law in India

Hi, I bought a sofa set for my new home costing around Rs.80000/- from a furniture company. After few months it started deteriorating the material. After 1 and half years the soft leather is now in a pathetic condition with a lit of cracks and some areas have lost fascia and company says they have warranty only for 1 year. Do I stand a chance if I complain through Consumer protection act?
Thank you

Asked on 9/10/13, 6:52 pm

2 Answers from Attorneys

Fca Prashant Chavan Expert Edge LLP

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11.09.2013

Dear Sir / Madam,

NO, it makes absolutely no sense complaining to the Consumer Forum. Instead, you should very politely request the furniture company to redo the sofa at a nominal concessional rate, because their carpenters and upholstery specialists know exactly how it has to be redone.

Regards,

Answered on 9/10/13, 9:25 pm

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