Address your complaint to the President, DCDRF, Thane and narrate your grievance with the relief prayed for on a plane paper.

Take this paper along to the Thane DCRF and meet the court clerk, he will suggest the procedural formalities.

in case any problem there, you may call me at 09015845678 for free legal assistance.

Approach the Registrar of the Consumer Fora for guidance.