Does our Shuttle Van have to be handicap accessible?
A customer of ours has been asking us to make our shuttle van handicap accessible. He is in a wheel chair and is angry that he is unable to be driven to the mall in our shuttle van. Instead, his wife has to push him around the block to the shopping center.
Our bathrooms and the entries into the building are handicap accessible. Does our Shuttle Van have to be also?
I would be grateful if you could give me your opinion regarding this.