California | Consumer Law
Legal Question
Failure to refund without providing service
I recently tried to sign up with a Web-Hosting company that would host a Web Site that I was making. They provide the domain name and host it with yearly contracts. Before signing up, there was a form where I entered the domain name I wanted for my Site to see if it was available, and they told me it was. So I continued with the sign up process and ordered the domain name from them with my credit card. After charging my credit card, they told me the domain name actually was unavailable, and that someone must have just registered that name right before I did. Now they won't refund my credit card due to their no refund policy, but they never did provide me with service, and after explaining it to them several times they will not credit my card. What should I do?
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