Legal Question in Consumer Law in California

I just got new lug nuts with locks to avoid theft. I had a family mechanic install the lug nuts by hand. No damage were done to them in the process. 2 days later, one of my tires had caught onto a metal epicene which punctured my front right tire. Needing 3 new tires anyways, I decided to price match for tires. The best deal I got was from good year tires. Hence, where the problem started. When I took my vehicle there, I agreed to buy 4 tires, including the installation services and warranty, which was included. Shortly after the technicians had removed or attempted to remove my lug nuts, they advised me that the previous installer had cross threaded the lug nut with a power tool. Also, that it was already cross threaded prior to their attempt to remove them. I advised that the family mechanic had no access to power tools and that my lug nuts were brand new. They advised that the mechanic had installed the lug nuts on too tight. But since they're using power tools and my mechanic installed it by hand, how is that possible. After a long discussion with the store manager, he advised me that he will not pay for my lug nuts and sent me home with 3 brand new installed tires, and one new tire in my trunk. They never finished the job and I refused to sign the receipt even though I paid for the services. (on the receipt it stated that they are not responsible for any damages.) I simply wanted them to replace what their tech had done wrong. Also, the store manager called me back the same day and asked me to go back to resolve the situation. I went back the next day just to speak with the district manager. He advised that he isn't going to pay for the damages. Where do I stand? I got a second opinion from the store manager at Firestone and they advised that the person who cross threaded it used power tools and used the wrong sized socket. My mechanic was on point when he told me that my lug nut size was different from the lock size and I had advised their service advisors prior to them installing my tires at good year. Please help.

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