California  |  Consumer Law

Legal Question

Asked on: 8/09/13, 2:05 pm

I settled a credit card debt through the attorney that American Express hired to collect. The debt was settled July3,2013. I have not received any forms of documentation stating the account is settled and closed. Do I have a right to this information within a reasonable amount of time? How much time do they have to get this information to me?

1 Answer

Answered on: 8/09/13, 7:22 pm by John Laurie

You should have received a settlement agreement. I trust you have not paid them yet. I would think you would have gotten something by now. I would call and ask. If a lawsuit was filed you also need a dismissal with prejudice.

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