missed medical appointment fee
I had an appt with a pediatrician. I was running late by 15 minutes. We called, they said come on in. We got there 20 minutes after the appt and were told the doc had left for the day and to reschedule. One month later we got a bill for a ''missed appt''. This definition of missed appointment, eg 20 minutes late, was not posted anywhere in office. Is this legal or ethical?