A company based in New York State has refused to give me a refund for a product that I never received. I believe I'm in entitled to my money back. The Better Business Bureau process has yielded me no results.
The only problem is: I live in Nova Scotia, Canada. Can I sue this company even though I'm a Canadian citizen? If so, how would I go about doing this? Would I have to be present in a court in New York if the lawsuit went to trial?