Legal Question in Consumer Law in New York

Product missing
I purchased a computer through blue hippo and also asked for a Microsoft bundle. I received my computer a month late and I have not received my software yet. But the software was paid for back in Oct of 07. I want my software. I have to go to the library to do my work which is not a lot of time. What can I do?

Asked on 4/16/08, 11:31 am

jeffrey lazroe Jeffrey A. Lazroe attorney at law

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Re: Product missing

you should send the company a certified letter return receipt requested demanding the software or the return of the money.

If no answer file a complaint through the better business bureau

If this is not successful, you probably have to hire a lawyer to commence litigation.

However, the price of the litigation may exceed anything that you might get back.

If you make enough noise, maybe they will send you the product.

Answered on 4/16/08, 7:15 pm

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