Ohio  |  Consumer Law

Legal Question

Asked on: 2/22/13, 6:15 pm

Time Warner Cable has been charging me for turbo internet speed for over a year. I was found out that the modem I have been using does not support Turbo. I have written correspondence, from a time warner support analyst, confirming that I was supposed to be notified of this prior to my service being upgraded. Can I seek additional compensation? What are my options?

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