I ordered a product from an online website. I received the product promptly on feb. 12th of this year and it was the mens product, not the women's product that I have ordered. It has been almost four weeks, I filled out a return form through siraface and I printed out the receipt and I have yet to get my money back to return their product. I call their line but apparently it's just filled with people who 'only take orders or leave messages for the office.' I've left at least 10-12 messages for the office at this place called Tantrum that send me the product and I haven't gotten a phone call or email back. I spent almost $300 dollars and all I wanted was the women's product.
I still have yet to get my money back, and every idiot I talk to on their order line says the same thing, 'unfortunately miss, the only thing I can do for you today is take your order or leave a message for the office.' I've sent emails upon emails, even messages through the website and called about a billion times and I've received nothing, not even my money back.
I want to know what I can do to get compensated for this ridiculous hassle because it has been 20 days since I got the wrong order and all I wanted was the women's product. There must be a law or something that can help me right this. Please help??