Pennsylvania  |  Consumer Law

Legal Question

Asked on: 6/11/13, 5:56 pm

I was at a store last week and had a complaint about an employee who ignored me. I went home and sent the complaint to the company via the online form on their website. In my complaint I expressed how I did not want to make the complaint at the store for fear the employees would take some action against me in the future. The company not only proceeded to pass the complaint to the store in question, they sent it and my contact info directly to the very employee I was complaining about. It turns out he is the manager of the store and he now has all my personal contact info, access to receipts at the store containing my credit card info for all my credit cards and he now has a reason to take action against me. This was all done against the wishes that I specifically expressed when I sent the complaint. Now I am left in a very compromising situation even though I was being careful to submit my complain anonymously. There is more to this issue but that is the jist of it. Does it sound like I have a case against this store?

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