Texas  |  Consumer Law

Legal Question

Asked on: 4/24/06, 7:23 pm

No Refund Policy - Legal?

My wife returned from a laser hair removal consultation with 6 pages of documentation (that she was not able to fully read at the center) and a credit card receipt for the full treatment fee.

No treatments have yet taken place; she has changed her mind and would like a refund. The center informed her they have a ''no refund policy'' and are refusing her request. she was not informed of the policy by the sals person (we had to dig through the documentation to find the words ''nonrefundable fee I will pay for my treatments.'')

Is the best course of action:

-small claims court,

-dispute the charge with the credit card company, or

-go ahead and get the treatments as the money isn't coming back?

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