I sold a home through short sale in March 2011. I had an 80-20 financing arrangement. I settled the largest mortgage and the junior - a HELOC - was settled. On the HELOC I agreed to pay $5500 up front to get the lien released, then the note was transferred to another bank and I agreed to settle it for good with another $5500. The bank that got the note reported it on my credit report as a HELOC even though it was just an unsecured note. Are they allowed to do this? I have record of the lien release, the transfer of the note to the new bank, and a written agreement with them. They do not want to change how it's listed even though we've settled.