I traded a product for a service. I got the product customer used some of the service but not all. I no longer do that service.
Nothing in writing. I gave customer ample verbal warning that he should collect. He did not. Now he wants item back. It has been at least 12 months since closing that business. And 4 since telling him I did now he has asked for it back. I want to say sorry or say pay for what you got ( but would prefer to say see ya and sorry). He has not asked for anything yet but expressed "this is not going to look pretty".