Legal Question in Consumer Law in Arizona

Cancellations and refunds, Jurisdiction

I agreed to purchase a service from

a company for $750/month on a

Wednesday and called to cancel on

the following Saturday morning. I

was led to believe that the service

was personal and easy, it was

mostly automated and very difficult

and time consuming. I did not use

the service at all. They refuse to

refund the fees and are expecting

payment in the future. They are in

Arizona, I am in Massachusetts.

Who has jurisdiction? Is there a

Federal legal component? What are

my rights? How should I proceed.


Asked on 5/06/09, 3:44 pm

1 Answer from Attorneys
henry lebensbaum Law Offices of Henry Lebensbaum (978-749-3606)

Re: Cancellations and refunds, Jurisdiction

It depends on the nature of your agreement. One would have to review the contract. If you feel that the agreement was obtained through misrepresentation, call and ask to speak to the highest supervisor you can, or the office of the CEO. If you need assistance, contact me.

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Answered on 5/08/09, 7:18 am


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