Legal Question in Business Law in Arkansas

Regarding liability for a cleaning service:

My service is similar to a car wash. Should I ask the owner to acknowledge previous damage to their property before I start cleaning it? Should I then follow up with asking them to acknowledge that I've done no damage in the process of my service?

I'm not aware of car wash services taking this precaution, and would rather not make my customer go through this extra step unless it would really help me prevent misunderstandings after my service is completed.

Thank you!


Asked on 10/29/10, 9:52 am

1 Answer from Attorneys
Kevin B. Murphy Franchise Foundations, APC

Any business or franchise attorney will say it's always a good precaution to have simple fill-in-the-blank questions, including customer info, that your customers complete before the wash begins. One of these, for example, could say "describe any existing damage to your vehicle." There are others to include as well. As a franchise attorney, I've suggested these types of questions for companies that engage in franchising their car wash business. Consult with a good business or franchise attorney for specific language and advice.

Mr. Franchise - Kevin B. Murphy, B.S., M.B.A., J.D.

Franchise Attorney

Franchise Foundations APC

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Answered on 11/03/10, 10:31 am


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