Legal Question in Consumer Law in California

My 18 year old daughter, on active duty in U.S. Coast Guard, is booked on American Airlines and received a call yesterday that the flight has now been cancelled. The issuing carrier for this flight is Delta Airlines. I have spent hours with both airlines yesterday trying to resolve this issue so my daughter can come home for Thanksgiving. The supervisor at Delta said that my daughter must pay the difference in fees. She has already paid $600 from her savings for this flight and should not be forced to pay any more fees when this schedule change/ cancellation is not her fault. America Airlines will not accomodate her either and can only offer her a morning flight. My daughter has travel orders and cannot take the morning flight. In spite of American Airlines cancelling the flight and Delta being the ticket issuer, each airline is telling me the other airline should handle this issue. I am aware of "Rule 240" and I believe both airlines are bound to this contract. Please help so my daughter can come home for Thanksgiving.

Asked on 10/25/11, 11:46 pm

Michael Stone Law Offices of Michael B. Stone Toll Free 1-855-USE-MIKE

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Try posting this question to flyertalk.com . Good luck

Answered on 10/26/11, 12:44 am

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