In early 2011, I paid (via PayPal) for an email consultation, with a therapist. The therapist had a family emergency, and I never received the consultation. Is it too late to ask for a refund?
Over the last few months, I've tried to contact the therapist about a refund, but have not received a reply to any of the emails I've sent. Is there anything I can do to get my money back?
Asked on 7/04/12, 6:27 pm
1 Answer from Attorneys
Carl Starrett
Law Offices of Carl H. Starrett II
Initiate the dispute process with PayPal. If that doesn't work, you can file a complaint with the Better Business Bureau or a small claims lawsuit. if the person is truly a licensed therapist, file a complaint with the entity that oversees this person.
Answered on 7/05/12, 10:19 am
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