Legal Question in Credit and Debt Law in Georgia

Can a power companie in the state of georgia Legaly disconnect the power to a home that has a oxygen patient residing there? we took the paper work up there from the hospital .we were not late until my husband got put on oxygen and we trying to keep it up the best we can but is it legal for them to do that


Asked on 7/16/10, 6:10 am

2 Answers from Attorneys

Glen Ashman Ashman Law Office also dba Glen Ashman Attorney

Generally they can. The state PSC may have ideas to assist you. Call them.

Read more
Answered on 7/16/10, 9:40 am

Yes, they probably can. I don't know the name of the power company, but see if they have some kind of hardship program which you can apply for. Here is some helpful information I found:

NOTE: These policies may not apply to all utilities in this state. In general, municipal utilities and rural electric cooperatives are not regulated and the policies do not apply to them.

Check with your PUC/PSC contacts and/ or websites below to see if the state policy applies to your utility and read the Consumer FAQs or Bill of Rights for more information. If you have a dispute with your utility, you should try and resolve it with the utility first before calling your PUC/PSC.

State Georgia

Date-based yes

Protection Dates November 15 - March 15 and summer months

Temperature-based yes

Temperature 32� F and below or 98� and above

Seasonal Policy Total ban between November 15 and March 15 when the forecasted low temperature for a 24 hour period beginning at 8:00 A.M. on the date of the proposed disconnection is below 32 degrees. No disconnect if illness would be aggravated, need statement from doctor. Residential service will not be disconnected if at 8 A.M. on the scheduled disconnection day, a National Weather Service Heat Advisory or Excessive Heat Warning is in effect for the county of the scheduled disconnection.

Other Delay disconnect for 30 days with medical certification. If life support equipment is needed a "load limiter" is installed that allows enough electricity to run the equipment. Cannot disconnect unless a bill is at least 45 days overdue and proper notification has been sent.

Deferred Payments No disconnect during protection dates if customer agrees and adheres to payment plan.

PUC/PSC Contacts Consumer line: 404-656-4501or 800-282-5813

Email: [email protected]

Complaint form http://www.psc.state.ga.us

Read more
Answered on 7/16/10, 12:00 pm


Related Questions & Answers

More Credit, Debt and Collections Law questions and answers in Georgia