Legal Question in Landlord & Tenant Law in Georgia

I stay in Florida. I have a storage in Public Storage, Atlanta. In the begining of May, they levied me a Late fee for a delay in payment , which I paid off.

Thereafter, when I went to my storage a few days later, I found that they had put in an overlock on my storage unit and since it was already past office hours, I couldnt acces my storage.

That was my last day in Atlanta and hence, I had to return to Florida without getting imporatnt stuff out of my storage.

Public Storage apologized later (stating that they forgot to remove the overlock even after getting the payment), but I asked them to pay $400 as compensation, since that I'd have to pay to go back again later in June.

But, they are asking me to produce expense proof of $400. Isnt the mistake on their part and stress on my part enough for me to get a compensation?


Asked on 5/28/11, 7:23 pm

3 Answers from Attorneys

Cyrus Malekabadi Law Offices of Cyrus K. Malekabadi

Correct me if I am wrong; Aren't they just asking for proof that you'd have to "pay" to go back again later in June? The fact that they are even offering to pay your expenses is very reasonable considering that you were in Atlanta for more than two days. (Based on your comment about it being your last day in Atlanta..implying you were in Atlanta for more than 1 day.)

Produce the receipts of your travel expenses and they'll compensate you.

OR you can go to court, hire a lawyer, and produce receipts of your travel expenses and they *may* compensate you. Which one seems like a better idea to you?

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Answered on 5/28/11, 8:13 pm
Scott Riddle Law Office of Scott B. Riddle, LLC

You are lucky they are offering anything. It is certainly not the case that a mistake on their end and your "stress" means they have to open up their checkbook for whatever you claim as damages with no proof. That theory really never works anywhere. Moreover, the storage business is generally not generally going to be held responsible for the travel plans or unique circumstances of every renter (that is likely in the contract). Keep in mind the problem started with your late payment. Either cooperate or take the chance they won't pay anything.

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Answered on 5/29/11, 3:40 am
Phillip M. Cook Cook Legal Services, LLC

You are from Florida and you claim it will cost you $400 to come to Atlanta? If I were the storage owner, I'd want proof too. Just give them your receipts -- what's the problem?

Best of luck.*****The above is for informational purposes only and does not create an attorney-client privilege.******

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Answered on 5/29/11, 12:21 pm


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