Hi,
I was having Hsbc credit card and I went for a settlemt with HSBC. They told me to pay the amount before 27th of March 2010 and I made a payment by paying them through DD. I gave the DD to their collection agent. He has given me the receipt and also the letter from bank stating that if you pay the full settlement amount at a shot, We will nullify you account and will send you the statement showing zero balance. I have paid the settlement amount for which I have the receipt and all the supporting documents. I also have the all conversation audio tapes with me. Now when I call HSBC they say that you have to pay a new settlement amount and the earlier letter is not valid and they are harrsing me.
Please any one let me know what to do in this regards
Muni
muni.ramv@gmail.com
9980131302
Asked on 4/13/10, 12:40 pm
1 Answer from Attorneys
Sudershan Goel
India Law Offices of Sudershan Goel - Advocate
You may send them a written complaint asking them to send you a zero balance statement failing which you may take legal action claiming damages for harrasment. You may also send a copy of this complaint, with all the proofs, to R.B.I. and the Banking Ombudsman of your area.
Answered on 4/20/10, 6:38 pm
Related Questions & Answers
-
Goods where taken from opponent for buildiing gym.. goods under quality as discussed... Asked 4/04/10, 8:07 pm in India Consumer Law
-
My housing society has imposed a fine of Rs.5000/month for the delay in submitting... Asked 3/30/10, 8:26 am in India Consumer Law
-
I have purchased flat in Thane, MH-India and as per agreement possession was due by... Asked 3/29/10, 11:48 pm in India Consumer Law
-
What is the validity of an agreement favoring only one party exclusively? My... Asked 3/22/10, 10:06 pm in India Consumer Law
