Legal Question in Consumer Law in India

Specifiction Diferrence in SONY Headphone which i bought

I saw a sony headphone model-MDR-310LP in the sony india website and interested and bought it from a bangalore branch sony world showroom.Actually in this website,in the specification of this model it shows the frequency response as 14-20,000Hz..but now i bought and saw in the given manual that the frequncy response shows 18-20,000Hz.The PDF file of this product also shows that 18-20,000Hz.I bought this product by seeing the frequency responce specification of this product in website is 14-20,000Hz.But really its not so.Hence now i am disappointed by these variation in the specification.I sent mail as product query from the sony website itself.but theres no response for 3 days since i sent.Please help me what can i do in this problem?


Asked on 7/23/08, 1:52 am

2 Answers from Attorneys
Aniruddha Pawse Aniruddha.P.Pawse Advocates

Re: Specifiction Diferrence in SONY Headphone which i bought

You can lodge complaint with Consumer Court/Forum

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Answered on 7/23/08, 8:31 am
Mahesh Gupta Medico-legal Advocates and Consultants

Re: Specifiction Diferrence in SONY Headphone which i bought

This is a fit case for lodging a complaint with the District Consumer Forum. It amounts to unfair trade practice and misinformation of consumers along with deficiency of goods. You should succeed.

M C Gupta

MD (Medicine), LL.M.,

Advocate & Health and Medico-legal Consultant

[email protected]

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Answered on 7/23/08, 2:27 am


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