Legal Question in Consumer Law in India

warranty for a product

dear sir,

importer sold a product to a distributor in 11th nov 2006. the dealer (under our distributor)sold this product to a consumer in 24th july 2008. now the customer is claiming service for the product.

please let me know what we should do.


Asked on 7/08/09, 7:26 am

4 Answers from Attorneys
Nandita Haldipur Haldipur Associates

Re: warranty for a product

better you provide service

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Answered on 7/09/09, 10:41 am
Aniruddha Pawse Aniruddha.P.Pawse Advocates

Re: warranty for a product

immediately provide service or replacement as if he goes in consumer court and wins the case it will be costly for you both reputation wise and financially.

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Answered on 7/08/09, 10:10 am
Sudershan Goel India Law Offices of Sudershan Goel - Advocate

Re: warranty for a product

You should provide service.

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Answered on 7/08/09, 10:35 am
Rohini Kumar Tenneti R.K.1080 LEGAL SERVICES

Re: warranty for a product

If the product sold is under the warranty you have to fulfil the promise,that's it.

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Answered on 7/08/09, 11:58 am


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