Legal Question in Consumer Law in Michigan

Amazon.com advertises a product a fantastic price on the web. Specifically, they list the name of a product, and also show the picture of the same product for an extraordinary price. The combination of the name and the picture confirm this is a sale on the product in question. However, when you go to purchase the product, you discover the sale is really for a much cheaper product (similar in appearance) with a similar name. Specifically, the Duracell Powerhouse USB Charger becomes a Duracell Pocket USB Charger. In this situation, is Amazon.com legally required to sell me the more expensive Powerhouse Charger at the cheaper adverised price, which is actually the price for the less expensive Pocket Charger?

Thanks in advance for any assistance you can provide.


Asked on 12/14/10, 12:26 am

1 Answer from Attorneys
Shelly Schellenberg MI & FL private practice

You will need to print out the ad, showing that one product was offered and a different one provided. Contact Amazon regarding this "bait and switch". They are consumer friendly, and will likely make amends.

Read more
Answered on 12/19/10, 5:33 am


Related Questions & Answers

More Consumer Law questions and answers in Michigan