Legal Question in Employment Law in New York
Monitoring Employee Efficiency
Can employer force employee to use computerize system that monitors the
employee efficiency? For example: Help Desk technician have to enter all Help
Desk calls into a database which ultimately can cause the Help Desk person
loose his job for not been efficient enough?
1 Answer from Attorneys
Re: Monitoring Employee Efficiency
Unless you are in a union, or have an employment contract that covers this specific aspect of employer-employee relations, the employer can set the parameters of the equipment and software the employee uses to do his work for the employer.
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