Legal Question in Real Estate Law in New York

I had brand new carpets installed on 11/19 then on 11/20 I had a new bedroom set delivered by Taft furniture. The bottom of the dressers had varnish on them that stained my 1 day old carpets. Stanley steamer tried to remove the stains and they will not come out, now the furniture company wants to have another carpet cleaning company to try again. I want my carpets replaced...they were brand new and even if they stains come out now (which I doubt they will) I want new carpets, not carpets that had to be cleaned two times in 2 weeks. What is my legal rights? If the carpets are less than 3o days old and now they are altered, I feel the furniture company should be responsible to replace with new carpet...not just try to clean them


Asked on 11/29/12, 4:12 am

1 Answer from Attorneys
Kevin Connolly Kevin J. Connolly

Your best chance here will be to file an insurance claim (under your homeowner's policy). It will be a long time before you see a penny from the furniture company.

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Answered on 11/29/12, 4:25 am


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