Legal Question in Consumer Law in Tennessee

I want a refund!

In july 07, I put a deposit of $3000

on an engagement ring so that the

store could hold it for me till I was

able to go back to get it. However,

with my hectic work schedule, i was

not able to go back right away. In

sep 07, a couple of days ago, I called

the store and told them that i didn't

need it anymore and that I wanted

my deposit back. They told me that I

could not get it back because it was a

lay-away and that I had defaulted on

their 30 day lay-away policy. I was

given the option to spend the money

in the store, but I don't want to. I

just want it back. When they asked

for a deposit, I was told that it was to

keep the ring in the store so that

they would not sell it to anyone else.

I did not ask for a lay-away with the

intention of making monthly

payments. Nor is that info explained

on the reciept that was issued to me.

Please help with some advice if you

can! Thanks!


Asked on 9/06/07, 11:49 am

1 Answer from Attorneys
KJW Firm PLC

Re: I want a refund!

You (or an attorney) should send them a demand letter requesting the return of the $3000. However, it sounds like you might be obligated to purchase the ring since you put a deposit on it to hold it in the store. You need to find out if the deposit was refundable. If it was, then proceed to small claims court if they refuse to give you your money back.

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Answered on 9/06/07, 11:53 am


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