Legal Question in Business Law in Virginia

Undercover Marketing

Are the deceptive practices of undercover marketing (leave the consumer total unaware of the fact that they are being marketed to by paid actors or advertisers) legal?

Example:

#1 You�re on vacation, or maybe ever strolling down the street when this cute looking couple smiles at you and asks if you could take their picture. Not wanting to appear rude, you oblige them. They hand you this hot new cell phone that is also a digital camera. �Oh, let me show you how that works. It�s really cool.� He continues to rave about this new phone as he tells you how it works. Finally you take the picture and hand than back the phone. �Quite impressive, isn�t it� one of them says. �If you like, we could take your picture and send it to a friend or family member right here on my new phone.�

#2 You are at a bar and this drop dead gorgeous lady asks you for a light for her cigarette. Assuming that you are a smoker, you give her a light. �Thank you� she says with a smile �Would you like one�, as she gestures to a neatly displayed pack of NewBrand cigarettes on the bar. �A friend of mine told me about this brand and I really like them.� �They�re really good, are they� she asks. �Here, take my pack if you like them. I have another one with me''


Asked on 9/21/04, 2:31 pm

3 Answers from Attorneys

Jonathon Moseley Jonathon A. Moseley

Re: Undercover Marketing

In the examples that you give, there is no deception that is relevant to the product. The deception is only about the identity of the speaker.

If a company is dishonest about what you are buying, then that is fraud. Or if they trick you into spending money by using the cell phone, that could be fraud.

However, the examples you give are simply using ways to attract your attention. If they are accurate and truthful about the product, then there is no fraud an dnothing illegal (unless a city or town has rules against solicitation in particular areas). One of the conditions for fraud is that you relied upon the statements of the person in making your decision to buy, and your reliance was a reasonable thing to do. In the examples you give, the identity of the salesperson would make no difference to what you are buying. It doesn't change what you buy or what you know about what you bought. The product is the same no matter who is telling you about it.

On the other hand, if you were told something like "this is the phone that Michael Jordan uses," and that is untrue, that could be fraud.

The key is whether a false statement is related to what you are buying (what you think you are buying) and your decision to buy. If a falsehood is a side issue, then it is not fraud and there is nothing illegal about it.

Of course, there are special rules that apply to telemarketing in many States. Those specific rules in some States DO require a caller to accurately identify who they are, their role (e.g., paid caller) and who they are working for. But that involves a specific rule that covers telemarketing in some States.

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Answered on 9/23/04, 8:08 pm
Michael Stone Law Offices of Michael B. Stone Toll Free 1-855-USE-MIKE

Re: Undercover Marketing

I think if this type of thing ever catches on people will invent their own creative countermeasures. "Oops, I'm so sorry I dropped your brand new cell phone in front of that bus." I also think cigarette giveaways are already illegal or subject to one of the consent decrees in the tobacco industry litigation.

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Answered on 9/21/04, 4:27 pm
Thomas Dunlap Dunlap, Grubb & Weaver, PLLC

Re: Undercover Marketing

It depends entirely on the industry in question. Securities traders would go to jail for selling you a mutual fund that way, a pop-corn vendor would not. We would need to know exactly what product or service you are marketing in order to provide you with a legal opinion. Any contact with our firm after a relationship has been established is confidential and would not jepordize your idea.

Disclaimer:Any information or response to an your inquiry should not be relied upon and is not legal advice, unless such information or response explicitly states it may be relied upon and further explicitly states Dunlap & Grubb has agreed to enter into an attorney client relationship with you. For information please call 703-777-7319.

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Answered on 9/21/04, 4:45 pm


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