Legal Question in Legal Ethics in Virginia

I and my wife are small business owners, and we are also accreditd member of the bbb of virginia, and i still can't believe what occured yesterday at a dr office here in town. my wife, a nurse of over twenty years service at uva hosp, has been being treated for extreme hip pain, at times immobilizing, by our family dr. the mri on tuesday showed rather advanced deterioration usually associated with hip replacement. the appt with the specialist had also be planned in advance for wed. just incase that was the reading of the mri. we arrived in advance of the appointment to fillout the usual triplicated information sheets to be told that she had no appointment with dr and that her appointment had been rescheduled with another dr(unknown to us) at anothe time. my wife asked to see the dr specified as her appointment was with him, not his second. she stepped outside to call our fam dr. and was told the same info that we had. we returned and confronted the lady in the office of our confirmation of appointment as made by our dr. we asked to see the dr. then were asked to steo into the office managers office and told that we could not see the dr adn to stop questioning the staff about scheduling. marty just sat there in tears. we were then told to leave or be arrested. we sat down in the lobby, called 911 and waited. we were told to leave or be arrsted for trespasing. we left. i then discussed the situation with the investigating officers. one chuckled that his wife would have done same, and they truly sympathized with our sitation and found it all appalling. i was encouraged to do something about it. i believe this diregard of human suffering is contrary to even the modern day oath for dr's. i also believe that the patients bill of rights was totally ignored. no wonder drs dont belong to the bbb. i hope there is someone out there who agrees with me and willing to stand up for what is right.

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