Legal Question in Technology Law in California

web host account close over attitude?

a tech support level 2 mgr at my web host which i personally know and i think personally has a grudge with me over past spilled salt is trying to terminate me over ''attitude.'' on 1 email where he stated he can no longer discount me due to ''commercial'' usage on my host then states he will transfer for me to full price on the new rebill and then i replied with how much and still no discount what so ever? then he ''rescinds'' as a renegade and then wants to terminate my account with over 50+ domains and 50+ databases which nets my Internet life blood over approx 2,500.00 a day. how can i stop them from terminating as that it seems that this mgr has been the ONLY negative support i've had there. he claims over miscellaneous irrevelant reasons after i bashed his stupid judgment. another tech there which is a clear expert told me that everyone hates this hitler like mgr and always trys to get his way. he knows my side and thinks getting terminating is totally ridiculous. ''attitude'' is not under a reason to terminate i see under their terms of service. please advise how i can approach this to get my way and stay as a paid customer. only the level 2 mgr which i've spoken to 1 wants me off... and hes just tech support mgr.


Asked on 12/30/07, 5:27 pm

1 Answer from Attorneys
Gordon Firemark Law Offices of Gordon P. Firemark

Re: web host account close over attitude?

This is less a "legal" issue than a "business" one. Go over the guy's head.

If your business is generating revenue for the company, and you're not violating their rules, talk to the company's president, or Sales manager, or something, and explain the situation.

Really, though, I'd just find another hosting provider and transfer your site.

Of course if this guy interferes with your ability to download, archive, etc., the site, or to transfer the domain, etc, you'll want to get a lawyer involved...

Read more
Answered on 12/31/07, 1:29 pm


Related Questions & Answers

More Computer & Technology Law questions and answers in California