Legal Question in Consumer Law in Florida

My husband and I have an older BMW and for some reason it wouldn't start every now and then. It had became an issue because sometimes it wouldn't start for hours or days. What baffled us and other people was that when the car would not start, the lights, radio, wipers, etc.... worked. When I would go and turn the ignition, there was no noise what so ever. It became more and more frequent so we took it to a garage, and then to another garage. Both places did not know the problem. They were both kind enough not even to charge us. So now we went to a garage that specializes with foreign cars. They did a diagnostic test and found the problem. $621.71 later, my husband and I were so happy to have our vehicle back. 3 days later, my husband went to work and when he was ready to come home.....he got in the car just to find that it did the exact same thing as before. The next day he got the car to the garage to correct this problem. The owner became very rude and told my husband that there are other things with our car that should be looked at soon. Well. That, #1 is none of his concern. We just paid him because he said he fixed the problem. One last thing I'd like to mention is that, while the owner was being soooo rude to my husband, a mechanic was observing the conversation between my husband and owner, and when the owner abruptly left, the mechanic called my husband over and said,"when this happens again. Take this wire and put it on your alternator. The car will start." So. We just paid over $600.00 for a piece of rusty wire. We have no money to get our car fixed properly now. I know that we have to go to a dealership for car problems in the future. My question is. Can we get our money back? I need help!


Asked on 12/17/10, 11:12 am

1 Answer from Attorneys

Shelly Schellenberg MI & FL private practice

Tell the garage owner that he has two choices.

1. Fix the car properly

or

2. You will ask the small claims court judge to give back your money.

Be prepared to provide a written statement from whoever ultimately fixes the car stating the problem, and that it wasn't properly repaired the first time. Better yet, have a witness to testify.

Sometimes a letter written by an attorney has a way of getting business owners to complete the job without further ado.

Read more
Answered on 12/22/10, 12:02 pm


Related Questions & Answers

More Consumer Law questions and answers in Florida