Legal Question in Consumer Law in Illinois

I recieved a store credit on a pair of new shoes that I purchased and returned, now the owner of the store will not honor the store credit she gave me? Is this legal for a store owner to keep my money and merchandise I already paid for?

Thank you,


Asked on 11/15/10, 7:18 am

1 Answer from Attorneys

Caroline Palmer Law firm of Caroline Palmer
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It is not legal for the store to keep both the money and the goods, they must tender one. If you used a credit card to purchase the goods then call the credit card company and have them remove the charge and deal with the store.

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Answered on 11/23/10, 2:47 pm

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