Legal Question in Banking Law in India
Family on vacation, husband conducted business on email but always confirmed on the phone. Didn't leave Ph # with bank because no one from the US could reach us yet. Husband email got hacked. Crooks instructed bank to do 3 wire transfers to accounts/people totally unknown. Google retrieved all deleted emails for us that shows that the bank didn't ask any securityQ to verify the identity of the crooks. Bank gave out accounts #s & balances . Upon request, bank sent us emails between crooks and them, but not all. Bank recovered $13,500 but didn't indicate that they will reimburse the rest. Most of the money was wired from our Corp. line of credit and some from our personal account. In my understanding bank didn't loan the money to us but to crooks so why should I pay them back? What is my stand on suing the bank for recovery?
5 Answers from Attorneys
i agree with Adv gupta
You can take action against bank either before Ombudsman or before Consumer Forum.
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