Legal Question in Consumer Law in India
i've asked airtel cutomer care to shift my connection from one place to another. then they said they cant give and i asked them to disconnect,which happened on march 4. then they called me and asked that "can i transfer your account to your friend nearby". i said "ok do that". I called them today and they are saying nothing is been recorded and i need to pay for this 20 days bill and they will take another week to disconnect(totally 27days).what can i do now?
Asked on 3/27/13, 5:14 am
2 Answers from Attorneys
Fca Prashant Chavan
Expert Edge LLP
27.03.2013
Dear Sir / Madam,
Your initial decision to disconnect the service is right and recommended.
Regards,
FCA Prashant Chavan
Mumbai
(You can also mail me for any further on-line advice at [email protected])
Answered on 3/27/13, 5:42 am
Jayesh Desai
Jayesh Desai
File a compliant with consumer forum.
Answered on 4/06/13, 9:47 am
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