Legal Question in Administrative Law in Massachusetts
How long must National Grid keep recorded phone conversations between them and customers?
Are they required by law to keep the recorded phone conversations?
Asked on 7/22/09, 4:40 pm
1 Answer from Attorneys
henry lebensbaum
Law Offices of Henry Lebensbaum (978-749-3606)
this is prbably more of an internal policy that a legal requirement.
Answered on 8/02/09, 10:11 pm
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