Legal Question in Consumer Law in Michigan

We have a 2010 Cedar Creek 5th wheel that was taken to the dealership (70 miles away) on June 4, 2011 for warranty work. Two months later, they advised the work was done and we could pick it up, When we arrived to the dealership and inspected the unit - it was not done, plus some of the work that was done was not to our satisfaction. We decided to leave it there because they indicated the work could be completed quickly. While still there, the unit was broken in to and over $4,500 worth of damage and theft occured. Since the dealership claims they were not liable for the theft and damage, our insurance adjuster came and gave us a quote. We authorized the dealership to go ahead and fix the damage, and continue to finish the repairs it was originally there for. We have been in constant phone contact with the dealership, and have been up there several times, as well. The dealership finally admitted they could not match up the wood on the cabinet that housed the TV that was damaged in the theft (and needs to be rebuilt, nor could they adjust the slideout -original repair - on their lot) and had to ship it to an alternate factory service center in Indiana. It has been in Indiana for the last two weeks. Here it is coming up on 5 months and we still don't have our unit. What can we do to get our unit back in our possession repaired, and is there any compensation we can recover for our pain and suffering in dealing with this terrible issue? Thanks for your time!


Asked on 10/28/11, 8:03 am

1 Answer from Attorneys

Timothy Klisz Klisz Law Office, PLLC

The dealer is liable for damages, but not pain and suffering. I would be happy to discuss in detail with you. Call me at (313)402-0853 or online at kliszlaw.com to get started. Thanks, Tim Klisz

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Answered on 10/28/11, 11:50 am


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