Legal Question in Consumer Law in New York

i purchase 2 lcd tvs and surround sounds at 6ave electronics at the time the tvs were not in stock so i took the surround sounds that day and paid for everything, i was told to return within 2-3wks to collect the tvs. low and behold when i returned 6ave is telling me there computer is showing that i collected the tvs the day i made the purchase. could u please advise on what steps i should take someone is taking me for a ride


Asked on 2/04/10, 5:23 pm

1 Answer from Attorneys
Michael Markowitz Michael A. Markowitz, PC

If you made payment but did not collect the units, you are entitled to either the televisions or the return of your money.

First, if paid by credit card I would contact the credit card company. Many times the company will help you rectify the situation.

Second, I would send a written demand to the store detailing what happened and demanding either the store delivers the televisions or reimburses the units.

Third, if money spent was under $5,000, I would commence an action in Small Claims Court. Go to the second floor of the District Court, 99 Main Street, Hempstead, and request a small claims form. Complete the information detailing what happened.

Mike.

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Answered on 2/10/10, 5:57 am


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