Texas  |  Civil Rights Law

Legal Question

Asked on: 5/29/07, 3:13 pm

Rental Cars

My brother rented a car from Enterprise requesting a 4 door sedan with hand controls b/c he is parapeligic. They did not have a car for him when he arrived to pick it up for vacation. When Enterprise did have him meet them to get the car (they could not deliver the car to him), they sent a 2 door sedan with hand controls. With a 2 door car, he cannot access his wheel chair by himself. Was this a violation to his Civil Rights under the ADA act?? Enterprise is making him pay the full amount and did not discount his ticket due to their multiple errors.

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