Legal Question in Consumer Law in Texas

I have only a verbal agreement for some repair work, not a contract. I have been treated very poorly, and what should have taken 3-4 days is now almost 5 weeks and counting. Do I have the right to pay less than the amount I agreed to?


Asked on 8/30/11, 8:25 pm

2 Answers from Attorneys
Mark Dunn Mark D. Dunn

Number one, a "verbal agreement" is a contract (with a few exceptions, such as a verbal contract for the sale of real estate).

You should write a letter (paper letter - no phone calls, no emails) to the repairman and spell out your complaint, and ask him to (1) come back and complete the work or (2) adjust his bill.

Keep a copy of the letter.

If you don't get a response, send him a check for what you think the job was worth.

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Answered on 8/31/11, 7:05 am
DOROTHY "Dot" MEINDOK, Esq. CLS Meindok Legal

Once you contact a local attorney you may find that you DO have a contract. Oral contracts are valid and recognized in Texas. Try Texasbar.com and search for an attorney near you that deals in CONSUMER LAW. Many give you a free consultation. Another option is to contact the Texas Attorney General's Office. There are laws that protect consumers and they are happy to enforce them. Good Luck!

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Answered on 8/31/11, 7:07 am


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