Legal Question in Consumer Law in Virginia

Manufacture review for car issues
how long should a consumer wait to hear from a service dept that was referred by the manufacturer to review my problems i have with the car. They said 2 to 3 days to check out the issues and its been two weeks and i have recieved one call asking me for a payment history for the the car within that same week i dropped my car off. I sent the info to the service dept a week ago. Basically im asking legally is what is the normal amount of time does a service dept have to not contact a person with information before I make a complaint.

Asked on 5/26/09, 10:16 am

Michael Hendrickson Law Office Michael E. Hendrickson

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Re: Manufacture review for car issues

I am not aware of any particular time frame which might apply to this situation.

Answered on 5/28/09, 11:47 pm

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