Legal Question in Consumer Law in Georgia

Lifetime Warranty

When I built my home in 1995, I received a written lifetime seal-fracture warranty from the manufacturer (Company A) of my windows. Company A was bought out by Company B in May '95. Over the years, several (3) Customer Service Reps for Company B have honored my warranty and replaced defective windows when needed. A new Cust.Svc.Rep with Company B now refuses to honor the warranty saying that my warranty was good for only 5 years after Company B bought out Company A; however, my printed warranty from Company A says ''Lifetime Warranty to Original Owner'' and I am still the original owner. Do I have any grounds for pursuing Company B in small claims court? Thank you. Jim Dowdy


Asked on 9/11/08, 1:27 pm

1 Answer from Attorneys
Charles W. Field Charles W. Field, Attorney at Law

Re: Lifetime Warranty

I smell a possible flim flam here. Consult with a local attorney. Have your warranty reviewed. If you would like to discuss, feel free to give me a call.

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Answered on 9/11/08, 8:28 pm


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