Legal Question in Landlord & Tenant Law in Massachusetts

Issues with neighbors/landlord

I live in on the first floor of a two family house. The upstairs neighbors (who moved in 4 months) ago - never lock the front door - the main entrance to the house. I mean never - I am constantly locking it and they come down and unlock it so there friends can come and go. Not only do they not lock it but they often leave it wide open. I do have a locked door to my apartment but it is a cheap hollow door. The other night someone was in the hallway knocking on my door at 10:00 at night . I have spoken with my landlord and sent two letters but they say they are not responsible for the neighbors and there is nothing they can do about it. I am concerned with both safety and the cost of heat now that it is getting cold. Does this violate the Mass housing code requiring a secure entrance that locked. Can I withold the rent? I have lived here for three years and have been a perfect tenant but I am at my wits end. I am hoping to buy a house in 2009 and moving to another apartment would just cost me money I could be using for the house. I would love any advice - thanks in advance.


Asked on 11/16/08, 3:44 pm

2 Answers from Attorneys

Re: Issues with neighbors/landlord

A Landlord is not responsible for actions of the upstairs tenants but he is responsible for making sure reasonable actions are taken for your protection.

I have a few suggestions:

1. Put your complaint in writing and indicate that it is creating both an unsafe environment and why and that you expect it to cause the cost of heating your unit and common areas to increase over last year.

2. Suggest he replace your door with a security front door so that if someone does enter the premises at least you will have greater protection or that he install a systmen that would allow visitors to be buzzed in thus making leaving the door unlocked unnecessary.

3. Make it clear that if your apartment is vandalized or robbed as a result of this situation you will have to tell your insurer and you will look to him to cover anything your insurer does not.

4. The Landlord has the authority to make reasonable rules for his tenants and not leaving the front door unlocked is one of them. Enforcing the rule is another.

Good luck.

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Answered on 11/16/08, 3:57 pm
Gregory Lee Gregory P. Lee, Attorney at Law

Re: Issues with neighbors/landlord

It seems to me that the state Sanitary code requires that the door be locked and lockable at all times. You should call your local housing enforcement official, usually attached to the health department, and get an opinion as to whether the lock meets the criteria.

In addition, your landlord is indeed liable for failing to enforce reasonable regulations of security. Having been put on notice, he is liable for harm that occurs to you. I suggest that you send him a certified letter, copy to the health department official, and copy to the upstairs tenants, stating that you expect the door to be looked and remain locked. If they are too damned lazy to come down to get their friend -- well, too bad.

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Answered on 11/16/08, 4:33 pm


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