Legal Question in Civil Litigation in Tennessee

If you order something online and never receive it and the business will not respond to you is there anything you cam do about getting your money back?


Asked on 5/05/11, 6:14 am

1 Answer from Attorneys

Michael Shipman Shipman & Crim, PLC

If you paid with a credit or check card you can contact your bank and let them know the charges were fraudulent. That you ordered and paid for something you never received. I would try to contact the company first, so you can let the bank know you have made every effort to resolve but ultimately and depending on the bank, they will almost always reimburse you. Depending on the amount of the charges, it may or may not be worth it financially to pursue any further.

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Answered on 5/13/11, 9:56 am


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