Return/Exchange of Out of Warranty Merchandise
A customer came into the electronics retailer where I work with a monitor that he claims is defective, demanding a refund or exchange. However, he had no proof of purchase and the last time we had even carried that product was over a year ago, exceeding our posted return period and even the manufacturers warranty period. He proceeded to threaten to call a local news reporter and take legal action, stating that to not help was a deceptive business practice. Is this true?
Asked on 4/06/08, 2:38 am
2 Answers from Attorneys
Donald McLeaish
McLeaish&Associates;, P.C.
Re: Return/Exchange of Out of Warranty Merchandise
NO...customers can con people..as we know..customers are just people..
Answered on 4/06/08, 1:35 pm
Donald McLeaish
McLeaish&Associates;, P.C.
Re: Return/Exchange of Out of Warranty Merchandise
NO...customers can con people..as we know..customers are just people..
Answered on 4/06/08, 1:35 pm
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