California  |  Consumer Law

Legal Question

Asked on: 10/06/13, 2:22 pm

Can I sue someone for poor workmanship based on just a license plate and phone number? I was solicited for dent repair in a public parking lot. The guy handed out a business card belonging to the guy he works for. I declined, but eventually reluctantly agreed to the service. On-site repair in the parking lot. I was promised dent repair and paint touch up on various areas of my vehicle. I was told to just lock up my vehicle and have him do the work. Pay upon completion. I went off shopping for about an hour and returned to my vehicle. It was covered heavily in wax when I returned. The guy said to just wash the vehicle the next day. Although, questionable of his work, I paid him. I washed my car the next day and saw the horror of his work. Very bad. I called and texted the guy several times for a refund, but he keeps giving me excuses and stalling for time. Sometimes he ignores my calls and turns off his phone. What can I do to get my money back? I've been trying to settle this out of court, but this guy keeps hiding. I have his phone number and license plate, plus everything was caught on surveillance cameras.

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