Legal Question in Business Law in Connecticut

Customers refusing to pay bills

Our customer received an invoice for a job we did for them. They paid for the job. The invoice clearly states that an item was returned to our warehouse. The customer is responsible for paying storage until they make arrangements to have it picked up. They are now refusing to pay this storage because we didn't send them a separate statement saying that the item was here. Legally speaking, by paying the original invoice aren't they acknowledging that the item is here?


Asked on 4/05/07, 11:34 am

3 Answers from Attorneys
Nicholas Adamucci ADAMUCCI, LLC

Re: Customers refusing to pay bills

Your dispute depends on your agreement with the customer. As a result, I would need more information to give an exact opinion.

If you need help, you can email me at [email protected].

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Answered on 4/05/07, 2:03 pm
Ruth Emily Kochard Ruth Emily Kochard, Counselor at Law

Re: Customers refusing to pay bills

Not necessarily. (e.g. payment made prior to delivery). Ultimately it depends upon the agreement/contract, and I'd need to review the same for a complete response.

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Answered on 4/05/07, 2:06 pm


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